Practice Area

Labour & Employment Practice Management Software

Manage advisory work, disputes and proceedings with workflows designed around the deadlines and decisions that drive employment matters.

Legal Interact practice management software for labour & employment practices

Who this is for

Labour and employment attorneys advising employers and employees on disciplinary processes, dismissals, CCMA and Labour Court disputes, restructuring and workplace investigations.

What labour & employment teams tell us

  • Strict statutory and CCMA time limits tracked outside any firm system
  • Advisory work delivered by phone and email that is never billed
  • Templates for charge sheets, notices and agreements varying between attorneys
  • Retainer clients where the firm cannot show the value of work delivered

Built around the issue

Use the right path for each type of employment matter.

Configure workflows for advisory matters, disciplinary processes, disputes, investigations and proceedings, with tasks and deadlines triggered by the route each matter takes.

Typical flow

  1. Instruction
  2. Assessment
  3. Investigation or consultation
  4. Proceedings or negotiation
  5. Outcome
  6. Close

Employment documents and templates

Put the firm's employment know-how into the workflow.

Make advice templates, policies, notices, investigation documents, settlement agreements and precedent correspondence available when the matter reaches the relevant stage.

Document categories

  • Advice templates
  • Policies
  • Notices
  • Investigation documents
  • Settlement agreements

Employment reporting

Show workload, risk and recurring issues.

Track open disputes, upcoming hearings, matter duration, client activity, WIP and profitability while identifying patterns across employment matters.

At a glance

  • Active disputes
  • Upcoming hearings
  • Matters by issue type
  • Spend by client

Questions we are asked

What software do labour law firms use for CCMA and Labour Court matters?

Employment practices need workflows for advisory matters, disciplinary processes, disputes and investigations, with statutory deadline tracking, document templates for notices and agreements, time capture on short advisory attendances, and retainer reporting. Legal Interact configures those workflows for labour and employment teams.

Can it track CCMA referral and objection deadlines?

Yes. Deadlines are triggered by the route a matter takes, so referral, objection and arbitration dates are created with the matter rather than diarised manually.

How do we bill advisory and retainer employment work properly?

Short advisory attendances are captured against the matter or retainer as they happen, and reporting shows retainer usage against the agreed value so over-servicing is visible.

Can we standardise disciplinary documents across the team?

Yes. Charge sheets, notices, outcome letters and settlement agreements are generated from approved firm templates populated with matter data.

Ready to improve your practice health?

See exactly where your firm is losing time, revenue and opportunities — then book a working session with our team.