Client Experience
Increase client satisfaction, transparency and retention. Provide clients with transparency, collaboration and self-service access throughout the matter lifecycle.
Drives
Client Experience • Efficiency • Retention
Supports Health Areas
Client Experience powers these Practice Health areas: Onboard, Manage. Score your firm in these areas with the Practice Health Check at /health-check.
Primary Users
Client Experience is used day-to-day by Fee Earner, Practice Manager.
Built for the lifecycle
Client Experience sits inside the Legal Interact operating system — connected to intake, matter, billing and reporting so nothing falls between systems.
Powered by
Client Experience is delivered by: Practice Manager Pro — Run a profitable and compliant legal operation. • Matter Manager — Matter management made simple for legal professionals.. Visit /products to explore each.
Outcomes
Firms running Client Experience on Legal Interact report reduced cycle time, higher process compliance and meaningful margin improvement on every matter.
Ready to improve your practice health?
See exactly where your firm is losing time, revenue and opportunities — then book a working session with our team.